Delivery Information

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We provide an on time delivery service. You will only ever be charged the ACTUAL shipping cost for your consignment.

Shipping cost calculates with a automated calculator by assessing your order and gives you price based on the weight and location.

Delivery Costs:

Delivery costs are calculated on the weight/size of your order and shipping address. Please note the prices are subject to change without notice. Some sale items have no delivery charge which is noted next to the sale product.

*Once your products are added to your shopping cart, your delivery cost will be calculated automatically.

Dispatching Orders:

Orders are usually dispatched with in 24hrs providing they are placed with another business day to follow. Please allow up to 3-5 days to receive your order. Urgent orders, please contact us directly.

Please provide us with a business delivery address, as by proceeding with your order you are agreeing to an automatic authority to leave the products at the delivery address. takes no responsibility for any loss or damage which may result from an Authority to leave delivery.

Weight: Transport Service:
Up to 500grams Australia Post
500grams to 1kg Australia Post
1kg to 3kg Australia Post
3kg to 5kg Australia Post
5kg+ Australia Post

Costume Party Supplies takes no responsibility for any loss or damage which may result from an Authority to leave delivery.
Estimated Delivery Times:
Sydney Metro: 1 to 3 days TAS Country: 2 to 8 days
Sydney Metro: 1 to 3 days Adelaide Metro: 2 to 4 days
NSW Country 1 to 3 days SA Country: 2 to 6 days
Melbourne Metro: 1 to 3 days Perth Metro: 5 to 14 days
VIC Country: 2 to 5 days WA Country: 5 to 14 days
Brisbane Metro: 1 to 3 days

Phone, Email and Fax Prior To Delivery

Yes, you can place your order via phone or email anytime. Our friendly customer service team will be happy to assist you with your phone/email or fax order.

Contact Us:

Track your parcel

Once your order is shipped, we will email you a tracking link to track your package online.

Order cancellation?

Once your order is placed it can be cancelled via email or by calling us with valid details , once the order is placed it cannot be cancelled through online. You need to call or email us for further assistance related to the cancellation.

Warehouse Pickup Timings

Warehouse Pickup is between 9:00am-5:00pm Monday to Friday and Saturday 9:00am – 2:00pm

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