Got Questions? We’ve Got Answers!
We provide an on time delivery service. You will only ever be charged the ACTUAL shipping cost for your consignment.
Shipping cost calculates with a automated calculator by assessing your order and gives you price based on the weight and location.
Delivery costs are calculated on the weight/size of your order and shipping address. Please note the prices are subject to change without notice. Some sale items have no delivery charge which is noted next to the sale product.
*Once your products are added to your shopping cart, your delivery cost will be calculated automatically.
Orders are usually dispatched with in 24hrs providing they are placed with another business day to follow. Please allow up to 3-5 days to receive your order. Urgent orders, please contact us directly.
Please provide us with a business delivery address, as by proceeding with your order you are agreeing to an automatic authority to leave the products at the delivery address. https://costumepartysupplies.com.au takes no responsibility for any loss or damage which may result from an Authority to leave delivery.
|Up to 500grams||Australia Post|
|500grams to 1kg||Australia Post|
|1kg to 3kg||Australia Post|
|3kg to 5kg||Australia Post|
Costume Party Supplies takes no responsibility for any loss or damage which may result from an Authority to leave delivery.
Estimated Delivery Times:
|Sydney Metro: 1 to 3 days||TAS Country: 2 to 8 days|
|Sydney Metro: 1 to 3 days||Adelaide Metro: 2 to 4 days|
|NSW Country 1 to 3 days||SA Country: 2 to 6 days|
|Melbourne Metro: 1 to 3 days||Perth Metro: 5 to 14 days|
|VIC Country: 2 to 5 days||WA Country: 5 to 14 days|
|Brisbane Metro: 1 to 3 days|
Phone, Email and Fax Prior To Delivery
Track your parcel
Once your order is shipped, we will email you a tracking link to track your package online.
Once your order is placed it can be cancelled via email or by calling us with valid details , once the order is placed it cannot be cancelled through online. You need to call or email us for further assistance related to the cancellation.
Warehouse Pickup Timings
Warehouse Pickup is between 9:00am-5:00pm Monday to Friday and Saturday 9:00am – 2:00pm